Our Privacy Vow

At EventXPro, we are committed to ensuring the complete confidentiality of your personal information collected to facilitate our services and products. References to 'EventXPro,' 'we,' 'us,' 'our,' or 'the Company' herein pertain to EventXPro Pvt Ltd and its affiliates engaged in the processing activities.

This policy has been effective since 17-047-2024.

Our privacy policy is structured to ensure that your personal data is entrusted in the right hands for the right purposes. We are committed to processing it responsibly and in compliance with applicable data protection laws.

SCOPE

We would like to draw your attention to the privacy policies and data protection principles we implement to safeguard your personal data when using our products and services. Whether you interact with our websites or services, communicate with us, visit our offices, or attend our events, we may collect, use, share, store, and process information about you ("Personal Data"). This Privacy Policy provides an overview of how we handle your Personal Data and outlines your rights.

Our websites may also contain links to third-party websites whose privacy practices differ from those of eventxpro.com. If you choose to provide personal data to those websites, their privacy policies will govern how your data is handled.

Please note that this Privacy Policy will be updated periodically to reflect changes in how we manage your personal data or to align with changes in applicable laws.

To ensure the highest standards of data protection, we coordinate efforts across various corporate functions—ethics and compliance, legal, human resources, and information and physical security—aiming for "best in class" transparency and privacy management.

WHAT DATA DO WE COLLECT FROM YOU?

1. Account information:

We collect your contact and profile details, such as your name, email address, job title, organization name, address, username, and password. This also includes your preferences like language, time zone, and communication preferences. If you choose, you may provide an image as well.

This information is gathered when you express interest in our services, request support (e.g., through the Help & Training Portal), use features like "Contact Us," or register on our websites. Additionally, if you use a social login service, like Facebook Login, to create or access your account, we may obtain relevant information from that service.

When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use and disclose this information to third parties for the purposes described in this Privacy policy.

Your payment data such as billing and other payment information like bank account information (if you sign up for a paid service or purchase a Third-Party Service), including payment method details, such as credit card number and security code associated with your payment instrument, payment and account history, data about the items you purchase and activities associated with your account.

Your credentials such as username, password, password hint, and similar security information used for authentication and account access.

Your social profile information for Social Networks you choose to connect to the Services. For example, your Facebook profile information may include your Facebook username and profile image.

A specific location such as an address, a city, or a place (for example, a restaurant) if you choose to share this information.

Your messages, posts, comments, images, advertisements, and other material you create and upload to the Services, along with information collected from the Social Networks you choose to connect to and display on our Services.

Content that you may send and receive through Social Networks while engaging through our websites may contain personal information that veuzconcepts.com does not directly collect or process. This may include details such as names, photos, age, gender, geographic location, opinions, preferences, and phone numbers, depending on your privacy settings within that network.

2. Usage and support data:

Log data, which may include details such as your IP address, the web page address you visited before using the Services, your browser type and settings, device information, the date and time of your interaction with the Services, browser configuration details, language preferences, unique identifiers, and cookies.

Usage data and analytics, which may include the frequency of login, and the different types of activity undertaken by users. We use this information for website personalization purposes.

General location information, such as your IP address and the region you are in when logging in and using the Services.

Customer support inquiries, issues, and general feedback that you voluntarily provide.

Information collected when you choose to participate in our surveys, contests, events (such as webinars and in-person events), or those in which we are affiliated, or request information from us about our Services, we may collect information about you related to the survey, contest, or event; your contact information, such as your name, email address, telephone number, organization name and address; and general information about your organization that you choose to provide, such as annual company revenue, number of employees, and industry.

3. From browsers, emails, devices, servers and websites

By using our websites and associated applications, you agree to the privacy policies outlined below

• When browsing our websites, certain information is collected, some of which may be gathered automatically. For example, chatbots collect details when you make an inquiry or submit a request, including your name, email address, the nature of your request, and information related to your use of our Services.
• EventXPro and our authorized service providers utilize cookies and similar automated technologies, such as web beacons, pixels, and software tokens, in conjunction with cookies to gather insights about website usage and interactions with emails sent by us.
• Website usage data including log data, using web server logs, navigation in the page, engagement rate, session replay, and mouse movements, email open and click rates, including whether individuals clicked on links, and web pages visited after opening the email. If you wish to opt out of this, you can opt out. Please note this requires the use of an opt-out cookie, so if you reset your cookies, you will need to opt out again.
• We collect data such as the date and time, along with additional details about a user's browser, system, or device configuration and capabilities. This includes navigation history, Internet Service Provider (ISP), referring and exit pages, files viewed on our site (e.g., HTML pages, graphics), and IP addresses of all visitors to our website. This information is used for internal security audit logs, trend analysis, system administration, and to gather general insights about our audience.
• These are information you frequently give us when you sign up for an account, register for an event, ask for customer support, or buy something from us.
• If you make an enquiry about our products or services through a third party, they provide us with your details to help process your request. Similarly, when you log in through services like LinkedIn or Google, your contact information is passed on to us.
• Personal information that is collected when you access our websites through mobile devices, giving your mobile number to meet legal requirements or legitimate business purposes or receive text notifications.
• Information regarding your subscriptions, licenses, and other entitlements.

Information you give of other individuals should be acknowledged by you to comply with these privacy policies and in turn agreeing to its use.

Our Approach to Data Usage

• To deliver and secure our services.
• To verify and ensure that only authorized users have access to our services.
• To set up your accounts, process payments, communicate with you, and manage your account.
• To address your queries and send relevant updates and notifications.
• To analyse log data for managing service performance, security, and compliance.
• To provide location-based features.
• To conduct marketing campaigns, organize events, and run promotional activities.
• To analyse records and data to improve customer support and enhance user interaction.

Who Is Authorized to Access Your Data?

EventXPro under no circumstances permits third parties to access your personal information or share it without your prior consent or knowledge. However, there are instances where we must use your information in order to fulfil your requests and ensure the proper functioning of our services. These situations are outlined below:

• Access may be granted only to authorized personnel and employees of EventXPro Pvt. Ltd. for legitimate business purposes.
• We may permit trusted third parties, who adhere to our privacy policies, to process products and services related to EventXPro or its affiliates in order to fulfil user requests. However, these third parties do not have the right to further share or disclose your information, except for the specified purposes mentioned above.
• We may share information with statutory authorities, government institutions or other bodies where you are required for compliance with legal requirements.
• We may share information when necessary to comply with the law, investigate or prevent illegal activities, address threats to our rights, property, or users of our services, or protect the personal safety of any individual.
• We may share information during situations that involve the security of our Services, abuse of the Service infrastructure, or the Internet in general.
• In certain cases, we may share information concerning the security of our Services, any abuse of the infrastructure, or issues affecting the internet security.

UNDERSTANDING YOUR RIGHTS WITH OVER YOUR PERSONAL DATA

We ensure that your personal data is used exclusively for business-related purposes. You have the right to access, modify, or delete your data whenever needed by reaching out to us through email. Keep in mind, limiting your data sharing may restrict access to some services and impact your product experience.

• You have the right to request details about where and how your data is used.
• You can approve or object to the sharing of your data with third parties, including social media platforms.
• You have control over the use of cookies and other data collection technologies.
• You can access or rectify your data by logging into your EventXPro account or send an email to [email address].
• You can choose to avoid of interest-based advertising and marketing communications at any time.
• For further assistance with your personal data rights, you may contact your local data protection authority.

Requests to amend, update etc. will be handled within a reasonable time frame as it’s an extensive process and requires a good amount of time to deal with.

THE MEASURES WE TAKE TO ENSURE YOUR DATA STAYS SAFE

We at EventXPro, maintains high-level security protocols to ensure your personal data is fully protected against any misuse, spam, or loss.

• We implement adequate data protection policies across all levels of operation, including physical, technical, and administrative safeguards.
• We do not disclose your information with third parties, except for service providers, affiliates, and agents who are bound by strict confidentiality obligations.
• Data encryption is enabled wherever necessary, ensuring secure and fair data processing.
• Data is processed only with the due consent of the user.
• We take proactive measures to prevent unauthorized access and protect against unlawful activities.

Disclosure of information to law enforcement bodies are necessary in accordance with applicable law.

What You Should Know About Your Data Privacy Rights

We will keep your data for as long as necessary to provide the services it was originally collected for or processed in relation to. Also, we retain it to fulfill our legal obligations, resolve disputes, and enforce the terms of use and agreements. The retention period also depends on the nature, type, and purpose for which the data was collected.

CHANGES TO THIS PRIVACY POLICY

This privacy policy may be updated and revised as needed, or in response to changes in our business. We encourage you to review it periodically for any updates or modifications. By continuing to use our products and services after the updated policy takes effect, you acknowledge that you have read and agreed to its terms.

This policy is effective as of [Date]

GET IN TOUCH

In case of any business enquiry or update regarding your personal data or privacy policies please email us to at [e-mail]